When the unexpected happens, you can expect 24/7 support from a Claims Care Advisor to help you get things back to normal as quickly as possible.

Automobile Claim:

  • Pull over to the side of the road and get out of harm’s way.
  • Contact police if necessary.
  • Inspect your car, and any other cars involved in the crash, for damage.
  • Exchange important information with all parties involved:
  • Vehicle Owners’ names and addresses.
  • Drivers’ names, addresses, phone numbers, and drivers’ license numbers.
  • Year, make, model, and registration (plate) numbers of other vehicles.
  • Name of insurance company for all vehicles.
  • Contact information for any witnesses.
  • Once this information is obtained, contact us – your insurance agent – or insurance company.

Homeowners Claim:

  • Ensure your safety.
  • Call the Fire Department if necessary.
  • Take any reasonable measures to prevent further damage to your property.
  • Preserve evidence of loss and take photos as necessary.
  • Save any receipts for emergency repairs.
  • For substantial fire or water damage needing immediate attention, contact a Restoration Company.
  • Contact us – your insurance agent – or insurance company.

Property Claim:

  • If your property has been damaged, take whatever steps are necessary to prevent further damage, and keep receipts for any expenses.
  • Make a list of all damaged property. Do not throw away any damaged property until an insurance adjuster tells you it is all right to do so.
  • As soon as possible – contact us – your insurance agent – or insurance company to report a loss.